1. Eligibility and Settlement Framework
Approved refunds are strictly dependent on the baseline outcomes calculated under the formal Cancellation Policy of SS GLOBAL TRAVEL SOLUTIONS. Once your cancellation ticket is validated and authorized by our management team, the remaining balance configuration will be scheduled for a bank credit reversal.
2. Non-Refundable Financial Elements
Certain dynamic expenses cannot be recovered under any timeline. These non-refundable elements encompass processed checkpoint permit costs, monument entry allocation fees, seasonal premium hotel block deposits, and third-party flight ticket codes which adhere to their own strict standalone merchant terms.
3. Reversal Timeframe and Matrix
All approved cash balances are reversed directly to the original financial profile used during checkout validation (Credit/Debit Card, Netbanking, or UPI identifier). Due to automated settlement layers across intermediate banking channels, please allow an execution window of 7 to 10 working days for the funds to reflect live in your account statement.
4. Partial Executions and Unused Services
No partial refunds can be processed for missing individual elements during an active tour. If a guest voluntarily chooses to skip designated meals, safety-vetted stay overnights, monument excursions, or planned transit routes, the live pricing calculation remains unchanged and no reimbursement can be claimed.
5. Dispute Desk Contacts
If you encounter an unexpected settlement delay, notice a breakdown error, or require assistance verifying your transaction reversal status, reach out directly to our accounting desk at ssglobaltravelsolutions@gmail.com.